Shipping Policy

We charge a flat USD 10 as shipping for any orders below USD 39. When the basket/order size exceeds USD 39- Shipping is Free.

Transit time will vary, depending on the location. All international packages are shipped via India Post’s Priority Airmail Service or DHL E Commerce Services.

All transit times are Monday to Saturday. International delivery cannot be guaranteed within a time frame due to customs clearance required at the country of dispatch and thereafter at the clients country of destination.

International delivery time is approximately 7-19 Days (depending upon the country of destination).

For some shipments delivered outside the India, the importing country may charge an import duty/VAT on top of the price of the item. These charges are beyond our control and can’t be reimbursed.

International customers are responsible for any import or customs fees charged by their government. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be assessed.

Tracking: An E-mail containing your package tracking information will be sent after shipment is picked up by our courier Partner.

Please mail us at sales@sanchatea.com, if you have any questions.